AAG – America Adjusters Group

About Us

Who We Are

John C. Hofert

Founder & CEO America Adjusters Group

Professional History:

John Hofert is a seasoned insurance adjuster with decades of experience estimating,
adjusting, and supervising multi-million dollar property and disaster claims across the
globe. His work spans public and private sectors, supporting communities and entities in the aftermath of catastrophic loss. Known for his ability to navigate complex policy
language, structure large claims, and negotiate settlements, John’s work has directly
contributed to the rebuilding of homes, businesses, and municipalities after devastating events.

America Adjuster Group

  • Managed major disaster claims including:
  • 2005 Hurricane Katrina, Mississippi – over $20 million recovered
  • 2007 Hurricane Dean – represented the Government of Quintana Roo, Mexico ($7 million submitted)
  • 2010 Chile Earthquake – submitted over $1 billion in claims
  • 2014 Hurricane Odile, Cabo San Lucas – over $200,000,000 submitted
  • 2017 Earthquake, Mexico City – managed extensive post-earthquake claims

California Wildfire Experience

John has extensive experience handling claims for California wildfire victims in:

  • Santa Rosa
  • Redding
  • Paradise
  • Napa
  • Malibu

Additional Business Experience

John also brings 12 years of entrepreneurial experience across a range of industries including retail, agriculture,
transportation, manufacturing, and marketing—giving him a broad base of practical knowledge that supports his
adjusting expertise.

Worked in California, Texas, Oklahoma, Florida, North Carolina, South Carolina, Georgia, Mississippi, Louisiana,
Colorado, and Arizona.


Education

  • Bachelor of Arts in Public Relations
  • Minor in Foreign Languages
  • Pepperdine University, Class of 1988


Languages

Fluent in English, Spanish, Portuguese, and Italian.


Affiliations

  • Adjusters International (Texas & Colorado)
  • Adjusters Worldwide – Former President
john
alan-white-aag-full

Who We Are

Alan White

Senior Associate, America Adjuster Group

Professional History:

With over three decades of experience, Alan White brings unmatched expertise and leadership to the America Adjuster Group team. As the founder of Alan White & Associates, he has served as a Public Insurance Adjuster, mediator, and appraiser for catastrophic events across California and throughout the United States.

Alan’s deep knowledge of the insurance landscape—combined with longstanding relationships with adjusters and supervisors at many major insurance companies—makes him a powerful advocate for clients facing loss. His access to specialized databases, insider insight, and strategic networks ensures that every claim is prepared and pursued with precision and maximum impact.

Throughout his career, Alan has worked on virtually every type of property loss and has been on the frontlines of some of the most significant disasters in recent history, including:

California Wildfires

  • Santa Rosa, CA
  • Redding, CA
  • Paradise, CA
  • Napa, CA
  • Malibu, CA

Hurricanes

  • Hurricane Katrina
  • Hurricane Milton
  • Hurricane Helene

Known for his unwavering integrity, professionalism, and heartfelt approach, Alan is dedicated to bringing the human element back into insurance adjusting. His presence on the AAG team reflects a lifetime of service, excellence, and results.

Who We Are

Nick Wallace

Associate, America Adjusters Group

Professional History:

A lifelong Los Angeles resident, Nick brings both personal experience and professional passion to his role at America Adjusters group. After losing his family home to a fire at a young age, he witnessed firsthand the emotional and financial toll of navigating the insurance claims process. That early experience instilled in him a fierce commitment to advocating for others during times of loss.

Before joining America Adjusters Group, Nick founded and successfully ran two businesses in the healthcare industry. He later felt called to pivot into public adjusting, seeking a more hands-on way to support individuals and families during crisis.

As a trusted client advocate, Nick plays a vital role on the AAG team—often relocating to disaster zones to ensure clients are fully supported from start to settlement. He has worked on the ground during major California wildfires, including the Woolsey Fire (2018), Paradise Fire, Santa Rosa Fire, Eaton Fire, and Palisades Fire, bringing care, tenacity, and real-world experience to every claim he handles.

Nick Wallace | Associate, America Adjuster Group

It's About Service

We Can Help

According to your insurance policy and the contract between you and your insurance company, you have certain specific requirements, and obligations, that you must meet in order to receive compensation. We are familiar with the terms of these obligations and will help you in any way to fulfill them, in the manner requested, saving you time and hassle.

Commercial Claims

When disaster strikes, your business can’t afford delays or lowball settlements. We specialize in securing the maximum compensation for commercial property losses.

Residential Claims

Your home is more than just a structure—it’s your sanctuary. If your property has suffered damage, you need an advocate who will fight to ensure your insurance company pays what you truly deserve.